“Unfortunately, in systems this complex with so many concurrent users, it is not unusual to discover problems that need to be addressed once the software goes into a live production environment,” lead contractor CGI Senior Vice-President Cheryl Campbell wrote in the testimony she will give Congress Thursday.
The Obamacare website contractors plan to tell Congress on Thursday that they are not to blame for the massive problems at HealthCare.gov and that they completed successful testing before the Oct. 1 launch.
But, according to prepared testimony, the four contractors ran into unforeseen problems once open enrollment began. The testimony offers a slight glimpse into the problems that made the website all but unworkable — and warnings that the problems are far from over.
Lawmakers are expected to press the four contractors for details on what went wrong and when they – and the White House – knew about it.
- Here’s What’s Being Done to Make HealthCare.gov Better (whitehouse.gov)
- These two paragraphs say everything about HealthCare.Gov’s problems (washingtonpost.com)
- Issa questions tech companies on HealthCare.gov fix (rare.us)