While Target is one of the nation’s most popular retailers, it still struggles in a key area — its website.
Countless customers have complained about delayed refunds through the site, the difficulty of placing online orders, and a lack of in-store help with those Internet purchases. In fact, there have been so many complaints that Target has announced major changes to Target.com.
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Over the course of the next year, Target will introduce several upgrades to the website. Customers will be able to place an order online, then receive a text message when it’s ready for in-store pickup. Brick-and-mortar stores will also add special desks for online purchases and returns.
Target’s main goal for the improved website is to provide a better online shopping experience in time for the holiday season.
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