Dr. Tamika Cross was on a Delta Air Lines flight when she said she tried to help a fellow passenger experiencing a medical emergency, but was repeatedly questioned by the flight crew. She believes it happened because she’s young and black.
Cross was on a Detroit to Minneapolis flight when she heard a woman two rows in front of her screaming for help. The woman’s husband was unresponsive. Cross wrote in a lengthy Facebook post that she was “sick of being disrespected” after she presented herself as a doctor and a flight attendant told her “oh no sweetie, put your hand down, we are looking for actual physicians […] we don’t have time to talk to you.”
The flight attendant then asked any physician on board to press their overhead button. Cross did, and the flight attendant reportedly said “oh wow, you’re an actual physician?”
Cross replied, “yes.”
She explained what happened next on Facebook:
She said “let me see your credentials. What type of Doctor are you? Where do you work? Why were you in Detroit?”
(Please remember this man is still in need of help and she is blocking my row from even standing up while bombarding me with questions).
Cross told the flight attendant that she’s an OB/GYN and she works in Houston.
Another passenger –an older white man– said he was a doctor as well. Cross wrote that after the male physician presented himself, the flight attendant told her, “thanks for your help but he can help us, and he has his credentials.”
Cross wrote that the man did not present any ID, but rather “just showed up and fit the ‘description of a doctor’.”
The flight attendant reportedly asked Cross for her input about the man’s blood pressure later during the flight. She eventually apologized to Cross and offered her SkyMiles, but Cross is taking the matter higher.
Her Facebook update has been shared nearly 38,000 times since she posted it on Oct. 9.
Delta has received a steady stream of negative posts on its Facebook page regarding the incident. So far, Delta has said it “condemns discrimination toward our customers in regards to age, race, nationality, religion, sexual orientation or gender,” reports NBC News.