It is often said that no less than half of life is just showing up on time. But to Sam’s Club, showing up on time is apparently everything.
At least, that’s what one delivery truck driver relayed on TikTok, accusing the chain store of telling him to throw out his shipment after he arrived 30 minutes late.
“Let me show you guys something real quick,” the TikToker who goes by Zeek says in the video. “You guys see all this product right here? Brand new. Nothing is wrong with it. Everything is still intact. So, I came to deliver to the Sam’s Club, I’m not gonna disclose the location where I’m at, but I came, I was 30 minutes late. And they rejected my load.”
This actually is not entirely uncommon. Stores turn away late deliveries all the time. But the size of this shipment made it seem as if Sam’s Club was being a little too strict. Some serious backlash ensued because of the store’s decision, too.
Sam’s Club Tells Workers to Throw Away Brand New Products
“They said they were not gonna unload me and they refused to do anything about it,” Zeek wrote. “They just told me, call your dispatcher and figure it out. So, 3 hours later and now we came down to a solution. The receiver told me I could book an appointment until Tuesday; right now it’s Sunday. And the shipper told me if I wasn’t willing to reschedule, to just throw everything away and just do whatever I want after that.”
Throw everything away? Yeah, sounds a bit overly harsh, don’t you think?
It’s unfortunate, but it appears this is the way things so often work in the world of those who sell goods, and those who deliver it.
“Zeek’s post highlights the issue with a lot of business models,” wrote Mustafa Gatollari of Distractify. “In terms of straight monetary value, businesses could actually end up receiving more money for not accepting a late shipment depending on the agreement with the shipping company and their insurance coverage for late deliveries.”
As an interesting aside, the truck driver’s account has now gone dark and the video is no linger available.